マーモット村
Tokyo · Nakano | 20-Minute Marmot Visit (Observation visit only · No drink or souvenir)
Tokyo · Nakano | 20-Minute Marmot Visit (Observation visit only · No drink or souvenir)
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TOKYO · NAKANO / NOGATA
Slow down.
Meet the marmots.
Visit our rescue and care base and quietly observe Himalayan marmots who are still getting used to people.
20 minutes · Standard booking¥1,800 per person, tax included
Observation visit only · No drink or souvenir
Select your visit date and time before paying. All visit times are Japan Standard Time (JST, UTC+9). Payment confirms your booking.
Your visit, at a glance.
- 20 minutes, including arrival guidance and preparation to leave.
- Observation visit only · No drink or souvenir.
- Advance booking and online payment required. Slots start on the hour.
- Maximum 2 guests per slot; additional guests cannot be added.
- No feeding activity is available during the 20-minute visit.
- Nakano opens only on Saturdays, Sundays and Japanese public holidays. The calendar shows bookable dates.
- The Nakano residents are Himalayan marmots undergoing socialisation. Many of the familiar former Nakano residents now live at MaMo Terrace in Kichijoji.
Little moments, at their own pace.
Enjoy watching the marmots eat, rest and go about their day. Petting and holding are not offered. Please do not chase, wake or crowd them. A feeding activity (¥200 extra) may be offered during 60-minute visits only when staff announce it and the marmots’ health allows it. It is not guaranteed and is not available during 20-minute visits. Do not bring food for the animals.
Photos show past moments. The animals you see and their activities vary with health and daily routines.
Before you book.
Age requirements
Regular visits are for ages 6 and up. Children from age 6 through the final year of primary school (Grade 6 in Japan) must be accompanied by a parent or guardian. Book a place for every adult and child attending. We may check children’s ages on arrival.
For children under 6, check Osaka Family Day.
Confirmation, changes, cancellations and late arrival
Cancel or request a change no later than 72 hours before your visit starts. Cancellations made by that deadline receive a full refund. After the deadline, date/time changes and refunds are generally unavailable, including same-day cancellations and no-shows. Use the cancellation or rescheduling button in your confirmation email, or contact us before the deadline. Late arrival does not extend your visit; a very late arrival may prevent admission.
Socks, footwear and scents
All guests change into the indoor footwear provided. Bring socks: bare feet are not allowed. Socks are available for ¥200 per pair, tax included. At Kichijoji and Nakano, stockings or thin tights also require socks. Please speak to staff before changing footwear.
Please avoid perfume or strongly scented products and do not visit after drinking alcohol.
Photos, personal space and shopping
Photos and videos are welcome, including for social media. Keep the flash off and respect other visitors’ privacy. Ask permission before making another visitor or a staff member the main subject of a photo or publication. Livestreaming inside the facilities is not permitted.
Please complete merchandise purchases inside the marmot area within your booked time. At Kichijoji, the separate first-floor gift shop can be visited without a booking.
Payment methods
Bookings are paid online: credit cards, Shop Pay, PayPal and Google Pay. In-store purchases use the available cashless payment methods; cash is not accepted. Online and in-store payment options differ.
Accessibility
Please contact us before booking with your preferred location so we can discuss stairs, entrance width and the layout. Osaka’s second-floor entrance is reached by outside stairs. Wheelchair users must visit with a companion; if physical assistance is needed, the companion must provide it. Staff cannot provide physical assistance on the day. Space is limited and views of the marmots may be restricted. Confirm access with us before reserving.
TOKYO · NAKANO / NOGATA
Come to the right location.
4-46-10 Nogata, Nakano, Tokyo 165-0027
About 500 m from Nogata Station on the Seibu Shinjuku Line. The nearest station is Nogata, not Nakano Station.
Open Saturdays, Sundays and Japanese public holidays only; check the booking calendar.
No dedicated car or bicycle parking is available.
Choose your marmot time.
Tokyo · Nakano / Nogata · 20 minutes · Booking confirmed after online payment
Planning a Tokyo trip? Explore MaMo Terrace in Kichijoji: marmots, café, art and gifts →
